Today marks the end of what is always a really busy and important period of any season. Christmas and New Year are a huge challenge for us with chalets being busy, our chalet team still learning the ropes and guests rightly expecting the great food and service that we are known for.
Our amazing team (Sam, Lynn and Andy), have been working really hard to start the season with a bang. Both our chalets have been full of happy, well fed guests who have been making the most of the early season conditions. Sam, who worked in St Joseph last season and is in Les Cabris this year, has already earned our first TripAdvisor review of the season. It is, we are pleased to report, a five star beauty.
Now that the busy festive period is over, Heather and I can start to prepare for the year ahead. As many of you will know we have had a busy couple of years. Outside of Alpine Ethos we have been bringing up our little boy Jake (now two and a half) and renovating a house a few minutes from Les Allues. These changes meant a change for the business too, with an additional chalet (Chalet Les Cabris), more guests to look after and Heather and I taking ourselves out of the daily running of Chalet St Joseph. Whilst the amazing teams we have had during the last two seasons and this current one have helped us maintain our high standards we are ready move our little company forward again.
So, we are looking at 2017 as a year of more doing and action for us. While we have been attending to multiple spinning plates we have become increasingly aware that we have been living in the mountains but not really LIVING in the mountains. We have been busy running the business but not pushing the business forward. This year we plan to change that.
With the discovery of some pretty cool and inspiring resources (more on this in future blogs) Heather and I are pledging anew to innovate and improve what we do in the chalets, helping more people have amazing holidays in the beautiful mountains we call home. The biggest change will come this summer when we will welcome our first guests on our guided mountain biking holidays. But outside of this we are hoping to be able to announce some exciting changes to other elements of what we offer in the summer and the winter.
It isn’t just the business we are looking to improve. Having spent the last two years ensuring we can live here as a family we now plan to make more of being here. We believe that doing what we love and feeling impassioned by it makes us better at providing the best holidays to our guests, so this winter we hope to spend more time on the slopes rediscovering the fantastic resort we live in. This might mean we are still wearing our salopettes when we collect you in the minibus (so thanks in advance for your understanding!) Outside of the winter we’re planning to cover lots of ground on two wheels, in hiking boots and in trainers and reconnect with our beautiful surroundings. To do this we will need to fuel up which means lots of menu testing – good news for anyone who stays with us!
We are calling 2017 our ‘year of doing’ and we’re hoping it will make us better, fitter and happier and help us push Alpine Ethos to new heights. Keep an eye out for more blogs, photos and updates in the coming weeks. We also have a few ideas we will share with you that we’d love to hear your feedback on.
Wishing all of you a happy, healthy and positive 2017 from Andy, Heather and Jake.