Deposit Payments & Cancellation

For bookings for the 2021-22 winter season - we request a deposit of 25% of the holiday value to secure the chalet for your chosen date. The balance payment of 75% is due 8 weeks prior to the start date of your holiday.

In the event that your holiday with Alpine Ethos is unable to go ahead due to one of the Covid 19 reasons listed below, your 25% deposit will be converted to a credit note of the same value which will be valid for 24 months against any future booking with Alpine Ethos. 

Should you choose to cancel your chalet for any reason other than those listed below the 25% deposit is non-refundable and our normal cancellation charges apply (See our Terms & Conditions).  

Balance Payments & Cancellation  

The 75% balance payment for your holiday is due 8 weeks prior to your arrival date.

It is important that you obtain adequate travel insurance to cover you against the risk of cancellation or curtailment (cutting your holiday short) for any reason (please see our Terms & Conditions).

If at any point between the date of your balance payment and the date of your holiday your booking cannot proceed due to any of the Covid 19 reasons listed below,  you will be entitled to a refund of the 75% balance payment and a 25% credit note valid for 24 months on any future Alpine Ethos holiday: 

Valid Covid 19 Cancellation Reasons

•    the French authorities impose regional or national restrictions which result in the closure of the French border, closure of the ski resort or necessitate the closure of the chalet

•    all ski lifts in the resort are closed due to coronavirus restrictions imposed by the French authorities

•    if the UK Foreign & Commonwealth Office advise against travel, including non-essential travel, to your destination or the authorities of your home country impose travel restrictions which prohibit you from travelling to the chalet booked

•    you would be required by the French authorities to quarantine / self-isolate in France on arrival for more than 24 hours

The above reasons must be in place and effective at the time your holiday is due to take place.

You can read our full booking Terms and Conditions here.